Student Services – Can You Be A Mentor

Want to play a key role in an exciting organisation that is changing the Online Education industry? And have the chance to actually love your job?

Continued Growth Means New Opportunities

This is a growing business, and that growth means that the opportunities are there right now.

Bringing together the best of course content, facilitation and student experience standards in the market, this is a business that is striving to deliver on their goal of being “Industry Best Practice”.

A significant point of difference is the level of student support they are able to offer. That is where you come in.

Far from offering just basic admin or enrolment support, your role will be to engage with the students holistically, offering your expertise, experience and guidance on almost everything that will confront your students. Yes, you will find yourself helping them with study plans, course timetables, course content, and even more esoteric concepts such as how they are fitting in their studies with their broader life.

Of course, you will also find yourself helping the students with some pretty standard and routine tasks that fall more in the administrative realm. If you find the joy in the act of helping the student, then this role might be the one you have been waiting for.

This role is all about providing amazing customer service to online students. To support this, demonstrated experience within a phone based service environment will be viewed favourably. Of course, phone based student support would be great as well.

In order to effectively relate with your students, it is expected that you will have lived the student life, with a tertiary qualification under your belt, a bachelors degree or equivalent. (please note, this is a minimum requirement to be considered for the role)

So, if your current job is a little bit bland, and you crave something more meaningful, this may just be the opportunity you have been waiting for.

Change your job, change your life.

Apply now, quoting reference number 445082/HBS/Advisor

Heath Brennan ……
Brennan Sourcing

Volunteer Migration Employment Mentor Darwin

As a Volunteer Migration Employment Mentor, you will support new migrants to increase their employability through individual support and connections in the community

– Ongoing role.
– Each mentorship last a minimum 3 months
– A minimum of 1 hour per week

The program
Our Migration Support Programs provide help and support to migrants in transition such refugees, asylum seekers and other people who are vulnerable as a result of migration.
We do this through a range of migration programs services and programs that protect and uphold the health, dignity and wellbeing of vulnerable migrants. We also provide services to reconnect family members whose loss of contact is caused by international or internal conflict, war and disaster.
The opportunity
Through your existing skills on recruitment, employment and Australian workplace culture, you will mentor new migrants to increase their employability. You will be matched with suitable candidates who are either at the beginning of their employment history in Australia or looking for the next, more sustainable opportunity. Your guidance will provide support in areas such as resume building, cover letters, interview techniques, employer expectations, rights in the workplace among others.
The impact
We know that new migrants face many significant barriers in gaining employment in Australia. You will be providing the person you mentor with the knowledge, skills and confidence they need to land their next job.
As a Migration Support Programs volunteer, you’ll be part of a wider effort to improve the wellbeing of people suffering vulnerability as a result of migration. Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.

For more information, please see the volunteer role description or contact Patrick Sim on
NT Mentor VRD.pdf
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Please note: you will be required to upload a recent copy of your CV to submit this application.
Advertised: 28 Dec 2017 AUS Central Standard Time