Insurance (Professional Indemnity) Lawyer

The company:
Great opportunity to focus on professional indemnity matters whether you have purely professional indemnity experience or some exposure to the area but a strong interest in specialising. This national law firm has a friendly Brisbane office which has grown steadily over the years and is now looking to grow further.

About the role:
Working alongside an experienced and friendly partner, you will work across:

– a range of defendant professional indemnity work;
– a mix of financial lines, professional negligence defence across property, construction and professional services industries; and
– some public liability work.

Skills/Experience:
To be considered for this role you will:

– have 2-6 years’ post admission experience in defendant insurance;
– ideally have strong professional indemnity experience though candidates with a mix of experience are still encouraged to apply; and
– have a genuine interest in professional indemnity matters.

Benefits:
Awaiting you is:

– an excellent mix of professional indemnity work;
– a friendly and approachable Partner who will invest in you; and
– a competitive market salary.

Apply now:
Click APPLY or contact Peter Liaw at Pepperco
Recruitment on …… or email peter@pepperco
recruitment.com.au, quoting reference number 2643813. Please submit your resume in Word format only.

Pepperco
Recruitment – a partnership between two of Brisbane’s most connected and experienced legal, risk and compliance recruiters and you. For more jobs head to our website, http://www.pepperco
recruitment.com.au

CBD/Parramatta – Allied Health Professional – Multiple Positions

Profusion Group have multiple amazing opportunities for Allied Health Professionals to move into the Financial Services industry and work with a leading Life Insurer.

Company Overview:

This particular client boasts an excellent company culture with a forward thinking approach. As a result of their growth and success, they require the assistance of a Life Claims Assessor/Case Manager, eager to build a career in this space.

Role Overview:

In this role you will be responsible for managing the investigation and assessment of new and exciting Life Insurance claims.

Skills and Experience:

– Degree qualified in a functioning Allied Health field;
– A minimum of 12 months + work experience from either a rehabilitation, retu
ing to work or claims (life insurance, CTP or Workers Compensation) background is essential;
– Experience dealing with retu
to work is essential;
– Excellent customer service skills and attention to detail;
– Able to work within a team environment and take direction;
– Most importantly, an interest in pursuing a career in the Life Insurance field.

What’s on Offer and why make the switch to Life Insurance?:

– Office corporate hours
– great working environment
– attractive salary packages
– exciting new domain – multiple areas of Life Insurance to explore. (group, Retail, Income Protection, TPD)
– Sydney CBD + Parramatta – Amazing location and state of the art offices

The Life Insurance industry has a lot to offer with multiple opportunities. Should you choose to make the switch, please apply below or do give me a call as it would be great to hear from you and discuss.

Dominic Sheppard – …… .

Welcome to connect with Dominic on LinkedIn too.

https://www.linkedin.com/in/dominic-sheppard- …… /

Customer Support (PAS) Professional- Level 2 – Healthcare

A great opportunity to work for an industry leader with Global footprint within the Hospitals sector. You will have proven experience working with customer Patient Administration Systems (PAS) and have a strong knowledge of business process and functional experience. You will provide a personal and professional service to clients and have strong communication skills that demonstrate your passion in the field

You will be responsible for delivering quality customer support services within the following domains;

– incident resolution,
– defect management
– support and maintenance related client interactions

A day on the job;

– Onsite client engagement activities (30% of the role)
– Onsite support for Severity 1 Incident management
– Onsite support for priority incidents where no remote connectivity is contracted.
– Onsite consultancy for revenue uplift initiatives in ANZ through Health Check offerings leveraging ANZ Healthcare Industry best practices/industry expertise for improved efficiencies in application, database, infrastructure, business processes alignment, and aiding change management.
– Onsite support surrounding implementation of software patches and application demonstrations as part of handover.
– Onsite technical integration implementation requirements, including enhancement demonstrations to enable handover.
– Onsite support for technical hardware support/site upgrades/ backups and data center assistance
– Onsite resourcing to assist and backfill Professional Services for implementation deliverables
– Onsite application specific major release upgrades and UAT testing consultancy.
– Onsite Go-live support resourcing to assist Hospital transition/operational continuity and hand over to Support.
– Healthcare specific ANZ knowledge to aid onsite implementation, enhancement demonstrations, and onsite support for software patch installations support
– Work in accordance with the ITIL framework to implement and follow quality processes
– Develop and maintain a strong working relationship with our customers to foster collaboration and facilitate growth
– Escalate site issues (current or potential) to the level 2 Support Manager
– Develop processes which support client engagement, improvement and support
– Take ownership and responsibility of all client raised incident calls, including analysis and trouble shooting and handover to Level 3 support team where required
– Providing formal and regular feedback to the team regarding improved support opportunities
– Assisting with the testing of software released from development as required
– Contribute to continuous improvement of processes and standards
– Participate in the After Hours Support Roster on a rotation basis as required
– Participate in product on call support as required
– Support clients through user acceptance testing as required

Qualifications;

– 4 years experience within the ANZ Healthcare Industry
– Proven experience in key business processes pertaining to Patient Management.
– ITIL certification
– Degree in Health Information Management and/or Information Technology
– Experience providing application Support Services in a functional capacity or equivalent
– Understanding or experience within the implementation of Healthcare applications

Technical Skills;

– Healthcare PAS product knowledge (webPAS desired, but not essential)
– CISAM & Oracle database support skills (not essential)
– SQL scripting skills for database interrogation
– Unix scripting (basic desired, but not essential)
– HL7 message interfacing experience (desirable, but not essential)
– Data mapping analysis

To be considered for the role click the ‘Apply’ button or for more information about this and other opportunities please contact Bhrett Brockley on …… . Please quote our job reference number: …… .